Found a lower rate on a Hertz car rental online? We’ll match it and give you 10% off of that rate when we verify your claim. To receive the match and discount, please fill out the form below so we can start the verification process. Terms, Conditions and Exclusions may apply, please read carefully before submitting the claim form.
If you feel you have a valid claim, follow these 3 steps:
1. Book and confirm a daily, weekly, or weekend Hertz car rental on hertz.com.
2. If you find a better online rate for a Hertz rental car with the same pick-up and return locations, reservation dates and times, booked from the same source country, and rental car vehicle type, within 24-hours of your booking on hertz.com, fill out the claim form and submit. Your pick-up date must be before 12/31/17.
3. After we verify your claim, you will receive that rate plus an additional 10% off of that rate. Please read terms, exclusions and conditions carefully prior to submitting your claim form.
Remember, rates change often. If a lower rate is later found on hertz.com, the new rate will be honored, but the 10% discount will not apply.
The following exclusions apply:
The Best Rate Guaranteed applies to the “base rate” of the vehicle, and will not include taxes, fuel, surcharges or any other ancillary charges. Only daily, weekend, and weekly rentals are available. Other rental lengths are excluded.
Applies to rentals at participating locations in the United States and Canada. A reservation must be made at least 72 hours in advance of your rental by going direct to Hertz.com and booking the lowest available rate for that rental car type. You must also provide us with evidence of the source of the rate on the claim form, to include but not be limited to: (i) rental and return date and time; (ii) pick-up and return location (must be same location); (iii) vehicle type; (iv) lower fare amount; and (v) web address (URL) to the source’s website in the Questions/Comments area. From the evidence provided, we must be able to verify the lower online published rate is not available at hertz.com. We will verify the comparison rental car rate within 48 hours of receiving your claim and notify you of the results. If the evidence provided is insufficient to verify the claim, we will contact you to provide us with additional evidence as necessary. If additional evidence is required, it must be provided in a timely manner or your claim may not be verified before your rental.
You shall be limited to six (6) Best Available Rate Guarantee claims per calendar year. Any modifications, changes or cancellations made to an existing booking that has an associated Best Available Rate Guarantee claim will result in voiding of the claim.
Hertz reserves the right to modify the Best Available Rate Guarantee terms or to restrict its availability to any person, at any time, for any or no reason, and without prior notice or liability. Hertz reserves the right to deny or reject a claim as a result of a Hertz or third-party printing, technical, or other error, or where such claim is, in our sole discretion, made fraudulently or in bad faith. The failure by Hertz to enforce any term or condition shall not constitute a waiver of that or any other term or condition.